SERVICES
Advice and vision laboratory
Contact our Sales Department for any inspection feasibility enquiry about your product and process. We offer the possibility of carrying out controlled tests in our vision laboratory, we have facilities fully equipped with the most advanced technologies in machine vision and highly qualified technical staff.
Technical service
Our INNDEO service team takes care of the installation, integration and commissioning of your INSPECTRA equipment. Trust on our specialists for a fast and efficient installation.
All our equipment has a remote connection for rapid diagnosis, monitoring of operation or remote intervention if necessary, together with on-site support for our customers. This operation allows us to offer fast response times with minimum impact on your production lines. Our technical service adapts to your needs, either on-site or remotely.
We ensure the proper operation of your inspection equipment throughout its service life. We offer different types of INNDEO Care® maintenance programmes depending on your needs. Preventive maintenance extends the service life of your INSPECTRA equipment.
We have highly qualified specialists, experts in machine vision applications and machinery maintenance in the food industry
Training
After the installation of an INSPECTRA equipment, our technical service gives the customer a complete training for its correct use and maintenance. We explain how to operate and maintain your equipment optimally, thus obtaining maximum performance. This training is given both in-site and remotely.
Adaptations and spare parts
We are aware of the permanent modifications that production lines undergo as a result of our customers’ new needs: new products and packaging designs, line extensions, new materials, etc. For this reason, INNDEO offers our customers the adaptation of equipment already acquired.
Throughout the lifetime of your INSPECTRA equipment you can rely on quick and easy delivery of spare parts of the highest quality. We work with suppliers with the best response times and extensive performance guarantees.
Software update
At INNDEO, we strive for continuous improvement in our software applications, following the path of technological innovation. On the other hand, some equipment already purchased by our customers can be upgraded with new inspection features on demand. We therefore give assistance to our customers and can recommend or propose them software updates depending on the equipment and applications they have.
